However, e-mailing myself the my account sign in after signing in on #1 worked.
Hi All, For the last month or so I have not been able to receive LU's on my machines.
One is my main computer, an HP Win 8.1 64-bit, 2nd a Compaq Win 7 32-bit, last a Toshiba Laptop Win 8.1 64-bit.
They do have internet access except for Norton J Hi, jaydee. Finally, it might be worth running a Windows File Check to see if that picks anything up. Sort of stoped when started receiving 10 and 20 at a time. Logged into my account on #1, selected to add that subscription on the laptop, opened an e-mail account on the laptop and sent my self the link.
If you need to use the NRRT, you could maybe download it from floplot's link on the good computer to a flash drive, so you could try a remove and reinstall on the 2 problem machines. Also System Restore can break Norton, so a reinstall of the program might be advisable to make sure you have a clean install. I then performed NRNR again with both functions in safe mode. Apologies again, J HI, Also tried to do a clean install on the laptop, removed fine, went to log in to my account and the screen just sits there saying please wait with this twirly thingy going and going. Windows firewall and defender won't load and no way I'm going thru the procedure they want me to do. Also Windows updates can cause problems, and have done ! Let you know if it works If nothing else I'll now have 3 machines using up 6 seats on my 2 accounts.
All they did was the same thing over and over except the one person that got my #1 box back up and running by installing v126.96.36.199 instead of installing v188.8.131.52 over and over. I see your running the same version or close the version that Dennis Technology Labs used in their 3 month rating of AV programs. Didn't want to have to do it but a program that won't work or can't be supported isn't worth having. See if that makes a difference in accessing your Norton Account and also if it makes any difference in trying to reach live update servers.
Been with Norton a long time, before they even start keeping an account history. Hi Floplot, Tried turning off compatibility with no change.
The HP is performing regular LU's although a few times they have failed to download but it's at least protected.
The other two I am reluctant to leave on for any length of time.
I've disabled fast start on all, tried a couple more fixes.